This is a website of IKHAZY Hair Couture
We would like to inform you about how we handle your personal information. This may be data that we receive from you, but also data collected by us. If you have any questions regarding the information stated below, please contact our customer service.
All the data that you send to goes through a secured connection to our website. The SSL connection uses modern cryptography, therefor other people will not be able to obtain any of your information.
We use your information to offer you a personalized shopping experience. This could be for example, information from previous orders, cookies and your IP address.
What we do with your data?
We use your information for various purposes. Below is an overview of what we do with your data:
To send your order to you we obviously need your name and address. Your payment information will be used in a secured payment to pay your order. Your bank account number will only be used in case of a refund. The email address provided by you, will be used for all communications relating to your order and the provided phone number to possibly contact you to take your order. The collected data will only be shared with relevant parties, like delivery services or our distribution center.
When contacting our customer service, we will store notes on your order. This enables us to help you quicker, should you contact us again.
“My account” stores your billing and shipping addresses, email address, phone number, login information and other specified information and interests. This eliminates the need to re-enter your information during each order. We also keep the details of your previous orders to help you out even faster on your next purchase.
You can sign up for the newsletter. This to stay informed about the latest offers, discounts and news. The newsletter can also be personalized. Based on your previous orders and your visit to our website, offers that may be of interest to you. You prefer to receive the newsletter anymore? Then click on the link “Unsubscribe” at the bottom of the newsletter or sign up on the next page: unsubscribe newsletter.
A review can help other clients in making their choice. We store which reviews you write and display your name in the review.
To further improve our store and service we approach sometimes for an informal customer or market research. It is possible that a third party carries out this study. It then uses the same privacy rules as we do.
Actions / contests
If we organize a promotion or competition then we need your name, address and email address. With this we can announce the winner (s) and perform the action.
If we suspect that there is fraud, we use to avoid customer data to investigate fraud and counter. If you must, therefore we contribute this data to government agencies.
What we do not do with your information?
We give your personal information to third parties for commercial purposes. We also use your information never to show you different prices to different customers.
Modify or delete your data
Want to consult your personal data, modify or delete? Please contact our customer service or change your data yourself in my account.
- storing items in your shopping cart;
- log and retrieve your data so you can enter them without re;
- The improvements to the testing site;
- the notification of cookies acceptance on our website;
- giving insight into how you use our site;
- enabling personalized advice from previous purchases and / or viewed items;
- store through which partner site you visit our website;
- if you want to share products or Liking through social media such as Facebook, Twitter and Google.
Most cookies IKHAZY disappear when you close your browser. You can delete cookies at any time via the browser itself. It is also possible to completely disable your browser cookies. Without cookies the IKHAZY website is not optimal.